Problem: Adobe Creative Cloud desktop app stops launching upon boot-up and the CC icon does not appear up on my iMac's desktop menu bar at top. And whenever I loose that, I can't open my CC apps. Our friends in India seem eager to help and always manage to stumble onto a solution, (each time through a different process, it seems), but that lasts for only 2 or 3 boot-ups before it quits working again.
When I try to manually launch the "Adobe Creative Cloud" desktop app (by double-clicking it in my Applications folder), its red icon appears on my Dock and bounces up and down but does nothing more. My Force-Quit utility shows it as "not responding" so I have to force quit it.
My case has been elevated to Tier-2 Support but they call outside of the agreed-upon hours so I'm not here. My only recourse is to call them back, but that only gets me yet another Tier-1 technician and their limited troubleshooting playbook. I did get to talk with a Tier-2 technician once, but the results were still the same: Manages to restore it, but after just a few boot-ups the Adobe Creative Cloud app stops launching again and I can't use my Creative Cloud tools: Ps, Ai, Id, Pr. (And leaving my workstation on all the time isn't an option.) What DOES keep working without fail is Adobe's monthly hit on my credit card.
Has anyone else experienced this and managed to permanently solve it? How? I'm running a slightly older OS-X 10.7.5 and wondering if that could be a factor. Thanks for reading this and for any help you can offer.