Hello, Stoja17,
Thanks for the hit. Unfortunately this one isn't working for us.
Our IT team found that solution and had the user add the patch, but it did not fix her problem (the missing stamp issue). She is using Acrobat XI.
A I mentioned above, our other issue is the stamp appearing with the viewers own name on it instead of the approver. I have not had the issue with missing stamps. Unfortunately I cannot try this patch either because I am in Acrobat 9. I wish we could just upgrade to XI but our Acrobat is bundled with Tech Comm Suite. Of course Adobe no longer supports 9.
What to do. What to do. The mystery continues. I will keep hoping some answer will appear that will solve ours.
I'm glad it worked for you anyway.
-Dave