Thanks Pat.? Apologies for repeated question. I am a technophobe and accidentally posted it twice.
I hope you can help a little more. I have spent an hour and a half trying to work this out and am about to tear my hair out. I can log into my account and can see my monthly subscription to Acrobat, but I cannot find anywhere that I can re-install it from and cannot find a serial number. I managed to find an Adobe help page for retrieving serial number, which indicated that subscription products dont have serial numbers, but have "redemption" codes instead. I followed the instructions which took me to a screen that asked me to "enter my redemption code". I have no idea what my redemption code is, so I am at a dead end.
I realise that I may be missing something very simple here, but am completely at a loss to know how to do this. Hope you can help
Thanks
Tom
Tom Raeside
Harvest Partners
Ph: 0451 512 680