Ok I want to upgrade my CS6 Education to CC, I am the original owner, when I first purchased CS6, I had never heard of the cloud and was skeptical plus I was low on money after the big purchase. I was in the education field now retired and my granddaughter who lives with me is a full time student. Now I decided to purchase the cloud as a CS customer and it comes up as I didn't qualify for the discount, so I am now really confused. I just activated my free membership, and wanted to upgrade to a full paid membership so why does it come up as not qualified? I am not trying to get the education discount of $19.99 just the regular CS customer discount $29.99 a month,so why can I not upgrade?
Donna