So, i've been a Cs6 user for about 2 years now purchased the software through my school website that goes through adobe. Everything went great... until just recently my computer was at it's worst and i unfortunately had to reset it to factory settings deleting my cs6 software and i thought i could just come and redownload it through my profile, but ironically they cannot find any records of my purchase and with my computer being cleared i do not have proof of purchase, and i watched horrified as the massive amounts of money to buy the programs goes down the toilet. I am in school, work 2 jobs to pay for my future wedding upcoming in january, expecting a baby in november, and in the process of purchasing a house. my school and work focus on my cs6 use and without it i'm at a strong disadvantage. So i do not have the money to pay for a new software and i'm definately not going to pay for monthly services for something i have already bought for ALOT of money already. I strongly suggest you either pay for the disc copy, or print your proof of purchase because as i had to learn the hard way you CANNOT trust this company to back you up with support after your software has been misplaced on your computer, and until they can find my purchase or assist my problem i will not be using their services as will my friends and family.
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