Yes. Sorry for the slow response. I've been on vacation.
Could you please send us the .muse file at muse-support@adobe.com along with a link to this thread? If the file is larger than 20Mb you can use a service like Adobe SendNow, Dropbox, WeTransfer, etc. If you've already sent it, my apologies, I'm still catching up on e-mail.
Any chance you have a way to contact the author/seller of the template? So far our attempts to reach the author via ThemeForest have gone unanswered. Thanks.