Re: PE10 - Nvidia Video Card Driver Roll Back

If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are experiencing

Premiere Elements 10 display and/or unexplained program behavior, then your first line of troubleshooting needs to be rolling

back the video card driver version instead of assuring that it is up to date.

Since October 2013 to the present, there have been a growing number of reports about display and unexplained workflow

glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce video card. If this applies

to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card driver as far as is necessary to get rid of

the problems. The typical driver roll back has gone back as far as March – July 2013 in order to get a working Premiere

Elements 10. Neither NVIDIA nor Adobe has taken any corrective action in this regard to date, and none is expected moving

forward.

Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports

http://forums.adobe.com/thread/1317675

Older NVIDIA GeForce drivers can be found

http://www.nvidia.com/Download/Find.aspx?lang=en-us

A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the driver roll back

can be found

http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html

We will help you if you need further help rolling back your NVIDIA GeForce driver version if you have Premiere Elements 10.

The roll back needs to be to about May 2013. The available older drivers are found in the above link

http://www.nvidia.com/Download/Find.aspx?lang=en-us

Please let us know the outcome.

Thank you.

ATR