Re: Creative Suite 5.5 loaded except Illustrator.

U,

This may be one for this specialized forum (where you may be able find the answer from previous threads),

http://forums.adobe.com/community/download_install_setup

or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),

either here,

http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up

or here,

Serial number and activation support