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Re: Acrobat Pro won't open [Branched from Customer Service Sucks!]

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Ok too easy.  We going to use a baby steps approach and skim through the links I am sharing below for your review and consideration:

 

In regards to answer number 3, this is the best link I've found

Known issues | Adobe Acrobat DC, Reader DC

 

screenshot here:

 

activation issues.png

 

The next two links include complete tables listing "Release Notes" with descriptions of updates  for Acrobat Reader identifying differences betwen the Classic Track and Continuous Track:

Release Notes | Adobe Acrobat, Reader

 

DC release notes with complte list of installers:

DC Release Notes — Release Notes for Acrobat DC Products

See screenshot  below

 

DC release notes.png

 

And this last link is or may be redundant, but I weighed its value based on how I noticed through the forums the use  of incorrect terms interchangeably when referring to the Adobe products in question. It is a good reference guide to quickly familiarize ourselves with new release names

https://www.brucebnews.com/2015/04/adobe-releases-new-version-of-acrobat-12-um-acrobat-dc/


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