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Re: Acrobat 2017 freezes when trying to bring up a Windows Expolorer window

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Hello Vinod.

 

When I try to use "File - open" or "File - save as" NO browse window opens. Acrobat just stops responding. As a result I can't send you a screen grab of the FileOpen dialog because it does not come up. That seems to be the issue.

 

As for your second set of comments:

 

1. I do not have a network drive connected. My system has 3 drives: an SSD boot drive, a SATA drive and a second SSD drive, all directly connected.

 

2. The only other program that has done this before is MS Word 2007 where it locks up when I try to use "File - open". With Word, however, if I close the program and re-open it I can then use "File - open" and it works fine. With Acrobat this is not the case.

 

3. I have restarted my system several times. I have uninstalled and re-installed Acrobat with many reboots in between these steps. Nothing has worked as of yet.


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