Okay so this is starting to become a major problem which I am getting stressed out about and it is taking a huge chunk out of my ability to work.
OS: Win 7 (x86)
Last Thursday I purchased CC and downloaded Photoshop CC, everything installed fine aside from this weird glitch that CC causes to "explorer".
---- After CC finishes installation it crashes "explorer". The toolbars are gone, you cannot right-click the desktop or do anything. Basically I have to go in to Task Manager, end the "explorer" process and restart it to get it all to come back.
After CC shows back up and that is out of the way I download Photoshop CC without problems (right? yeah, whoo hoo...kinda.)
---- All I have to say is that thank god that my plugins (Eye Candy and brushes do not get removed when I have to use this damn cleaner tool every time. See below for explanation on cleaner tool...)
Photoshop finishes downloading, I launch it and everything is fine. At least for that night. The problem starts when I shut my computer down and start it back up in the morning. From Friday till Sunday I did not turn the computer on or do anything (as I was away for the weekend), yet when I turned everything on Sunday night I come to find out that the applications just do not work for whatever reason. CC refuses to launch and it's icons are blank, Photoshop refuses to launch and it's icons are blank. I go into my computer to find the folders to see what has happened and sure enough the files for all that stuff are still there but anything ending with .exe has a blank application icon and will not launch whatsoever. Strange, right? Hell I even tried to open everything in Administrator mode and it still wouldn't fix it. The only difference between trying to run it normally and trying to run it through Administrator mode is that with Photoshop it says this: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions." then asks me if I want to remove all the icons.
Uh...what? Seriously?
So I figured there was a botched install. I remove all of CC and Photoshop CC using the Adobe Cleaner tool to get rid of everything and start over with reinstalling everything again. Same issue happened with CC crashing "explorer" and all that, installed Photoshop CC without an issue... everything ran fine then I shut the computer down for the night only to reboot Tuesday and the same thing happens. At this point enough is enough, I contact support and deal with a huge process of checking files and all that for almost FOUR HOURS with this lady on tech support, including having her remote desktop my computer to watch. We basically did the same thing from the night before to remove all the files and redownload everything. I figure at the end of the session that we actually got it fixed - I mean come on, the tech person went out of their way for four hours to help resolve this. (And yes, the lady was great about it.) She figured that the Application Manager file was corrupted and wasn't accepting my license or something; thus we also redownloaded a new version of that.
Yeah...no... I got back on today and the SAME thing happened.
I cannot work with this product in this way, something has to be changed/patched/updated or something to resolve this issue asap. I literally cannot do my work, I cannot progress with my projects or do anything with this mess.
None of the people that I have spoken to can figure out what this issue is. I have done no updates to my computer system or any of that in between installs either. I literally remove the products, install the products, and then shut the computer down. I honestly am about to give up...