The file comes from our VOIP system – Qfinity. We were previously using Goldwave to be able to edit these files, but it quit working as we upgraded from Win7 to Win10. I was hoping that we’d be able to use Audition to be able to edit the files. Not seeing any other file type in Qfinity other than it being a .wav
We’ve tried opening the file by changing the input style to all files, and still getting the same error.